Privacy Policy at

Welcome to, the first online medical cannabis dispensary in Australia. Established in 2013, we have been dedicated to providing our customers with high-quality, lab-tested cannabis products for a variety of conditions. We take the protection of your personal information seriously, and are committed to maintaining your trust and confidence.

The purpose of this privacy policy is to provide you with a clear understanding of how we collect, use, and protect your personal information. This policy applies to all personal information we collect through our website, services, and other interactions with you.

Information We Collect

The information we collect from you depends on how you use our website and services. Generally, we collect the following types of information:

  • Contact information, such as your name, email address, and phone number
  • Billing and payment information, such as your credit card number and billing address
  • Delivery information, such as your address and contact details
  • User-generated content, such as comments and reviews
  • Other information you voluntarily provide, such as demographic information and interests

How We Use Your Information

We use the information we collect from you to provide you with the best possible experience when using our website and services. This includes, but is not limited to:

  • Processing your orders and delivering your products
  • Responding to your inquiries and requests
  • Improving our website and services
  • Providing you with customized content and advertising
  • Sending you promotional materials and offers
  • Protecting our website and services from abuse and fraud

Disclosure of Your Information

We do not sell or rent your personal information to third parties for any reason. We may share your information with third parties in the following limited circumstances:

  • With service providers who assist us in operating our website and services, such as payment processors, delivery companies, and hosting services
  • When required by law, such as to comply with a subpoena, or similar legal process
  • When necessary to protect our rights or property
  • To enforce our Terms of Use and other policies

Data Security

We take appropriate measures to secure your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include administrative, physical, and technical safeguards, such as firewalls, encryption, and access controls.

Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our website and to provide you with personalized content and advertising. Cookies are small text files stored on your device when you visit our website. You can control the use of cookies through your browser settings, but please note that disabling cookies may limit your ability to use some features of our website.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes to our practices or to comply with legal requirements. If we make any material changes, we will notify you by email or through a prominent notice on our website.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us.
Last updated: [1st February 2023].